Industry
Product Manufacturing
Web and Cloud application security
Implementing enhanced security without
compromising convenience
The customer is a pioneering provider of snap-blade utility knives. They develop, manufacture, and sell practical as well as safe handheld cutting tools. They follow stringent quality checks across all areas of operation and their products are designed, developed, and manufactured under strict supervision.

The Challenge
The business wanted to boost productivity and wanted to give its employees the best edge solutions as their supplier left the market.
The approach
The company had already implemented Symantec Endpoint Protection (SEP) as an endpoint security solution and Symantec Email Security cloud for email security. Hence Symantec Web Security Service (WSS) was considered.
The Solution
Their first-line support team found the embedded iDRAC (integrated Dell Remote Access Controller) tool to be indispensable for remote troubleshooting and fixing performance-related issues. Their business revolutionised inside and out. With our constant support, the doors leading to more modern and top-notch technology remains open.